FAQs

How long does order processing take?

All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

How long does shipping take?

Standard shipping within the United States typically takes 5–8 business days after processing.

Will I receive tracking information?

Yes. Once your order is shipped, you will receive a confirmation email with tracking details (if available).

Do you ship internationally?

Currently, we mainly ship within the United States. Availability may vary depending on the destination.

Can I change or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may not be guaranteed.

What should I do if I receive a damaged or incorrect item?

Please contact us within 30 days of delivery. Include your order number and photos of the item so we can resolve the issue quickly.

What is your return policy?

We offer a 30-day return policy. Items must be returned in accordance with our return instructions. Please contact us before sending any return.

When will I receive my refund?

Refunds are processed after the returned item is received and inspected. Processing times may vary depending on your payment provider.

How can I contact support?

You can reach us using the details below:

Email: bboghaba22@gmail.com
Phone: 7368374978